232 Industry Pkwy
40356 Nicholasville, KY
859-885-4296

    FAQ's

     

    Have questions about building, maintaining or just owning a pool? We've assembled some questions below to help you know what to expect.

     

    How does the construction process work?

    First, our staff will work with you to finalize the design, add-on options, decking and other such details. Once all details are finalized, we will begin by grading the site and forming it into the necessary shape. We’ll then proceed with pre-plumbing and electrical, wall construction, decking, landscaping, and accessories. Although the construction process may be unsightly, the final process will be the envy of your neighborhood.

     

    Can you help me design the best pool for my backyard?

    Certainly! Our staff will help you select the right size, shape and overall layout of the best pool for the area you have to work with. We understand that each home is different and each homeowner’s tastes and styles are different. We will help you with all of the details, including any add-on options, such as waterfalls, landscaping, etc. that you want to include.

     

    Can you help me with financing my pool?

    SwimmingPool.com and LightStream have teamed up to offer customers with excellent and substantial credit an unsecured consumer loan for all their pool and landscape needs. Click http://www.swimmingpool.com/lightstream

     

    Will you support and help maintain my pool after it’s completed?

    We build relationships. Just because we’ve completed your pool does not mean that our relationship ends. We will be with you to help service and maintain your pool long after it’s finished. The level of involvement we have in maintaining your pool is up to you. We have set-up a maintenance schedule to keep your pool in peak condition throughout the year.

     

    How can I be assured you’re using quality parts and equipment when building my pool?

    We use only the best parts and equipment available in the industry. When speaking with our staff, you can learn more specifically about the brands that we sell.

     

    How can I be assured that your company is a reputable, quality pool builder?

    First of all, check our list of references. There is no better way to become comfortable with our quality standards and customer service than to speak directly with our existing customers. We have been in business for more than 20 years, and stand by our quality. Secondly, call the local Better Business Bureau and confirm that our company is in good standing with them. You can also check with other local professional organizations to research our reputation and workmanship.